Terms of Service

Please read these terms carefully before using our virtual try-on platform.

Last updated: September 25, 2025

1. Agreement to Terms

By accessing or using VDressUp ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms constitute a legally binding agreement between you and VDressUp regarding your use of our virtual try-on platform and related services.

2. Service Description

VDressUp provides AI-powered virtual try-on technology that allows users to:

  • Upload personal photos for virtual try-on experiences
  • Visualize how products look on them before purchasing
  • Integrate virtual try-on functionality into e-commerce websites
  • Access analytics and performance metrics
  • Use our API and widget services

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Types

We offer different account types with varying features and limitations:

  • Assistant Accounts: For managing widget configurations and settings
  • Enterprise Accounts: For large-scale implementations with custom features
  • API Accounts: For developers integrating our services

4. Acceptable Use Policy

4.1 Permitted Uses

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to:

  • Use the Service for legitimate business or personal purposes
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights
  • Maintain the security and integrity of the Service
  • Use appropriate content and materials

4.2 Prohibited Uses

You agree NOT to use the Service for:

  • Illegal activities or violation of any laws
  • Harassment, abuse, or harmful behavior
  • Uploading inappropriate, offensive, or harmful content
  • Attempting to gain unauthorized access to systems
  • Interfering with or disrupting the Service
  • Creating fake accounts or impersonating others
  • Commercial use without proper authorization
  • Reverse engineering or attempting to extract source code

5. Content and Intellectual Property

5.1 Your Content

You retain ownership of content you upload to the Service. By uploading content, you grant us:

  • A non-exclusive license to process and display your content
  • Permission to use content for providing virtual try-on services
  • Right to store and backup your content
  • License to use anonymized data for service improvement

5.2 Our Intellectual Property

The Service and its original content, features, and functionality are owned by VDressUp and are protected by international copyright, trademark, and other intellectual property laws.

5.3 Virtual Try-On Results

Virtual try-on results generated by our AI are provided for your personal or business use. You may not redistribute, sell, or use these results for commercial purposes without our express written permission.

6. Payment Terms and Billing

6.1 Subscription Fees

Certain features of the Service require payment. You agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize automatic billing for recurring subscriptions
  • Pay applicable taxes and fees

6.2 Billing and Refunds

Billing occurs according to your selected plan. Refunds are provided at our discretion and may be subject to:

  • Service usage and performance metrics
  • Compliance with these Terms
  • Technical issues or service unavailability
  • Refund policy limitations and conditions

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

8. Service Availability and Modifications

8.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical issues or system failures
  • Third-party service dependencies
  • Force majeure events

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice for significant changes that may affect your use of the Service.

9. Disclaimers and Limitations

9.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness
  • Warranties of non-infringement or title
  • Warranties arising from course of dealing or usage of trade

9.2 Virtual Try-On Accuracy

While we strive for accuracy, virtual try-on results are estimates and may not perfectly reflect how products will look in reality. Factors affecting accuracy include:

  • Image quality and lighting conditions
  • Body measurements and proportions
  • Product specifications and materials
  • Technical limitations of AI processing

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VDressUp SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from use or inability to use the Service
  • Costs of substitute goods or services
  • Personal injury or property damage

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount you paid us for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless VDressUp and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or share through the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features. Upon termination:

  • Your access to the Service will cease
  • Your account data may be deleted
  • Outstanding payments remain due
  • Certain provisions of these Terms survive termination

12.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in prohibited activities. We will provide notice when reasonably possible.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through:

  • Good faith negotiations between the parties
  • Binding arbitration if negotiations fail
  • Individual claims only (no class actions)
  • Arbitration conducted in [Jurisdiction]

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and VDressUp regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal{{ config('app.brand_domain', 'vdressup.com') }}

Phone: +94 77 772 8255

Address: VDressUp Legal Team, vdressup.com

Important Legal Notice

These Terms of Service are provided for informational purposes and constitute a legally binding agreement. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service. For specific legal advice regarding your rights and obligations under these Terms, please consult with a qualified legal professional.